Please note that all orders are custom made and can take up to 3 weeks processing time.


Where Is Your Store Located?
24/7 Online at
How Do I Cancel My Order?
Payment is processed automatically once your order is placed, so unfortunately orders cannot be cancelled after your order has been placed.
What is your refund policy?
We do not do refunds. Exchanges only.
How Quickly Are Orders Processed?
All of our products are made to order, we never mass produce. So with that in mind, please allow 7 to 10 business days for your order to be produced. Once your order ships, you will receive an email with your USPS tracking information.
When Will My Order Ship?
Orders  typically ship out within 1-3 business days after product has been produced. All orders are shipped via USPS and  once your package ships, you will receive an email with your tracking information.
Do you donate to any charities?
YES! We donate 10% of every sale to either the Dementia Society of America, Alzheimer's Association or Veteran's Affair Foundation. You have the option at checkout to choose one of these charities you would like us to donate to. 
Do you have any current promotions?
If there are any promotions running, you will see them on our homepage or if you are part of our email list, you will receive an email. Also be sure to be following us Instagram (@justbepatientlove) to stay up to date.
How do I contact you?
Email us anytime at Please allow 24 to 48 hours for a response. We try to answer all emails as quickly as possible, M-F, between 9am-6pm CT.